Refund Policy

Our Return and Refund Policy was last updated 25 February 2023

Thank you for shopping at Medini Home Decor.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to MEDINI HOME DECOR

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to mydukaan.io/medinihomedecor, accessible from https://medinihomedecor.com

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order before us accepting it without giving any reason for doing so.

Conditions for Returns

We do not take any returns. In the event that the product is received in a damaged condition, we hereby request that an unedited video recording of the unboxing process be shared to verify the veracity of the claim. Upon validation of the claim, we will resend the goods to you. In the event that the original product is unavailable, you may select a product of equal value as a replacement or we may process a full refund.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:

GALA NO 309, NEW RAM GOPAL INDUSTRIAL ESTATE, DR R P ROAD, MULUND WEST, MUMBAI 400080

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: medinihomedecor@gmail.com